Utility Billing

Utility Services: Setup, Billing & Support

Setting up utility service with the City of Molalla begins with completing a City Utility Services Application, which can be found in Supporting Documents New Account Application Residential or Commercial.

All new customers must submit a completed application to initiate utility services.

For rental properties, the Tenant and Landlord/Property Management Company both need to complete and sign the application.

Utility Rates as of July 1, 2026

Sewer
Sewer charges are a combined total of a fixed base rate plus a variable rate.
Current Rates: Base Rate: $65.11 per Equivalent Dwelling Unit (EDU). Variable Rate: $6.45 per hundred cubic feet of winter average water usage (Volume Charge).

Water
Water charges are a combination of a fixed base rate based on meter size and a variable rate based on water consumption. Calculate a Water Rate.
(Reference Resolution 2021-26 Establishing Water Rates(PDF, 779KB))

    Storm

There is a monthly $5.06 per EDU storm drain charge on impervious surface.
(Reference Resolution 2019-19 Updating Storm Water Fee(PDF, 1MB))

Ways to Pay

Choose the payment option that's most convenient for you.

Pay at City Hall

Payments are accepted Monday through Friday during normal business hours.

8:00 AM – 4:30 PM

After-Hours Drop Box

A secure blue payment drop box is available outside City Hall for after-hours payments.

Mail Your Payment

City of Molalla
PO Box 248
Molalla, OR 97038

Pay by Phone

1-866-399-8703

Available 24/7 through Xpress Bill Pay. Please have your utility account number available.

Pay Online

Manage your utility account online through Xpress Bill Pay, the City's secure third-party payment processor. There is no fee to use this service, and you'll need your utility account number to get started.

Use Guest Checkout for a one-time payment or create an account to enroll in paperless billing, Auto Pay, pay by text, and manage your account online.

Auto Pay Tip: We recommend selecting a payment date after the 4th of each month for the best processing experience.

Pay Online Frequently Asked Questions 

Supporting Documents

• Resolution No. 2021-26: Establishing Water Rates and Annual Inflation Adjustments(PDF, 779KB)
• Resolution No. 2020-05: Establishing Sanitary Sewer Rates and Annual Inflation Adjustments(PDF, 2MB)
• Resolution No. 2019-19: Establishing Surface Water Rates and Annual Inflation Adjustments(PDF, 1MB)
• Water Management, Conservation and Water System Master Plan-Adopted May 2021(PDF, 16MB)
• Could You Have a Water Leak??(PDF, 136KB)
• Conservation Water Rate Structure(PDF, 168KB)