Utility Billing

Utility Services: Setup, Billing & Support

Setting up utility service with the City of Molalla begins with completing a City Utility Services Application, which can be found in Supporting Documents New Account Application Residential or Commercial.

All new customers must submit a completed application to initiate utility services.

For rental properties, the Tenant and Landlord/Property Management Company both need to complete and sign the application.

Utility Rates as of July 1, 2025

Sewer
Sewer charges are a combined total of a fixed base rate plus a variable rate.
Current Rates: Base Rate: $63.46 per Equivalent Dwelling Unit (EDU). Variable Rate: $6.29 per hundred cubic feet of winter average water usage (Volume Charge).

Water
Water charges are a combination of a fixed base rate based on meter size and a variable rate based on water consumption. Calculate a Water Rate.
(Reference Resolution 2021-26 Establishing Water Rates(PDF, 779KB))

    Storm

There is a monthly $4.93 per EDU storm drain charge on impervious surface.
(Reference Resolution 2019-19 Updating Storm Water Fee(PDF, 1MB))

Ways to Pay: Available Payment Options

Payments can be made at Molalla City Hall, Monday through Friday during working hours of 08:00 AM - 04:30 PM.

There is a blue drop box outside City Hall for after-hour payments. 

Payments may be mailed to:
City of Molalla
PO Box 248
Molalla, OR 97038

Pay by Phone

Is available 24/7 by calling Xpress Bill Pay at:
1-866-399-8703
Customers must have their account number available for this service. 

Online Payments:

Online account management is available through, our third-party payment processor. There is no charge for using this service. You will need your account number to utilize their services.

There is a Guest Checkout feature for one-time payments. Customers may also set up an account in . Once you've set up an account, you can sign up for paperless statements, set up auto pay, make payments online, pay by text, and more. If you do sign up for the Auto Pay feature, we recommend setting your automatic payment date for a date after the 4th of each month to ensure proper processing. 

Supporting Documents

Resolution No. 2021-26: Establishing Water Rates and Annual Inflation Adjustments(PDF, 779KB)

Resolution No. 2020-05: Establishing Sanitary Sewer Rates and Annual Inflation Adjustments(PDF, 2MB)

Resolution No. 2019-19: Establishing Surface Water Rates and Annual Inflation Adjustments(PDF, 1MB)

Water Management, Conservation and Water System Master Plan-Adopted May 2021(PDF, 16MB)

Could You Have a Water Leak??(PDF, 136KB)

Conservation Water Rate Structure(PDF, 168KB)